The Present: Strengthening Operations and Expanding Reach
As of early 2025, Gathercare has grown to support over 3,500 Carers and has successfully shared more than MYR 6 million in medical expenses across 800+ medical cases. This highlights the strength of Gathercare’s model and the priority it places on its community.
Gathercare’s community growth and crowdshare’s update figures captured on 10th March 2025.
In February 2025, Gathercare began a restructuring exercise to enhance service delivery and overall user experience. Besides that, a new partnership was formed with IHP as the company’s Medical Third-Party Administrator (TPA) to strengthen access to a wider network of 300 hospitals and 3,399 clinics, improve the cashless hospital admission experience, and offer Second Medical Opinion (SMO) for our Carers. As part of these improvements, a new mobile app is also in development to offer a more user-friendly, secure, and convenient platform for Carers to access services.
Gathercare is currently advancing several key initiatives, including:
- Strategic Collaboration with Basel Medical: On 19 March 2025, Gathercare and Basel Medical formalised their partnership through an MoU signing ceremony, marking a key step in Gathercare’s marketing and investment expansion plan into Southeast Asia, with Basel Medical coming on board as lead investor.
Signing ceremony for the MoU between Gathercare and Basel Medical Group.
- Malaysia DITO Licensing (Risk-sharing concept): Gathercare is in the process of securing a risk-sharing license from BNM to further strengthen its operational framework.
A news update about Bank Negara Malaysia (BNM) issuing the Discussion Paper on the Licensing Framework for Digital Insurers and Takaful Operators from Fintech News Malaysia.
- New Health-Sharing Program (Cancer Focus): In Malaysia, Gathercare is preparing to launch its second health-sharing program, focused on providing financial and mental wellness support for individuals diagnosed with cancer. This program aims to ease the financial burden associated with treatments, medication, and daily living expenses. At the same time, it seeks to inspire hope and encourage cancer patients to continue living with strength and confidence.
- Upcoming Expansion into Singapore: Gathercare is actively working towards expanding its services into the Singapore market, with a comprehensive strategy in place to ensure successful entry and long-term sustainability. This expansion is supported by ongoing legal and actuarial groundwork to navigate regulatory requirements and ensure compliance with local laws.