Privacy Policy
Dasar Privasi
This Privacy Notice addresses how your personal data is collected, used and disclosed by Gather Care Sdn Bhd (“Gather Care”) in accordance with applicable data protection laws and regulations.
Your personal data includes, but is not limited to, any personal information about you concerning your name, gender, address, NRIC number, telephone number and e-mail address (“Personal Data”), as well as any information in connection with your state of health and/or physical or mental condition (“Sensitive Personal Data”) (collectively referred to as “Personal Data”).
It is not obligatory for you to give the Personal Data being requested by Gather Care, but if you do not, you will not be able to participate in the GatherCare Program or any other program offered by Gather Care (“the Program”).
By providing any Personal Data to Gather Care, you fully understand and clearly consent to the use, transfer of such Personal Data to, and the collection and processing of such information. Any such transfer, use, disclosure and processing by Gather Care will be in accordance with this Privacy Notice.
You voluntarily or directly provide to Gather Care
You interact with Gather Care or any of its representatives or its affiliates or other participants of the Program
You respond to our request for additional personal data
You access the mobile apps of Gathercare and perform any transaction
You are contacted by, and respond to, our telemarketers
To communicate with you
To respond to your queries;
For internal administrative purposes
To provide information to regulatory and governmental authorities in order to comply with statutory and government requirements
For Gather Care Sdn Bhd to comply with its obligations under law
To process any medical claims and payment
To process your application to participate in the Program
Statistics and research
To manage and maintain your account and the accounts of the Program
To perform any transaction relating to the Program
To publish to the users of the mobile apps or through any other channels of all medical claims of the month your Personal Data and your Sensitive Personal Data including part of your name, camouflaged IC with only first 8 digits visible, date of admission and discharge, amount of bill submitted for crowdshare and a simple description of illness when you are admitted under the Program
Any other purpose that may be deemed necessary and expedient by Gather Care in connection with the Program
Disclosure of Personal Data for the purposes stated above
Disclosure of Personal Data to external service providers and sub-contractors, including affiliates who provide support or professional services to Gather Care including, but not limited to, mobile apps or email hosting services, information technology services, data security consultancy services, marketing and promotional services, data analysis, legal services, accounting services, tax related services, administrative services and data back-up services
Disclosure of Personal Data in connection with corporate restructuring or re-organisation including, but not limited to, mergers, acquisitions, divestitures, consolidation, amalgamation, joint ventures, formation of partnerships, voluntary liquidation and takeovers; and/or
Where disclosure of Personal Data to unaffiliated third parties is necessary to protect the interests, rights, property or privacy of Gather Care and/or its officers, employees, agents or affiliates.
For the avoidance of doubt, Gather Care may disclose your Personal Data to any of our officers, employees, agents or affiliates on a need-to-know basis, or for any of the purposes stated above, the consent of which you hereby expressly given.
